EY Seren is a global research & design consultancy, transforming how business meets the needs of people and the planet.

Come join us!

We're looking for bright minds and great people who are passionate about re-imagining the world through meaningful human experiences.

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Our thinking

More insights

Our team

We're designers, researchers, strategists, thinkers and makers.

Research & Insights

Our researchers believe understanding each other, and becoming more responsive to one another's needs is key to successful transformation — whether personal, organisational or global.

Service Design

We create a truly distinctive experience for our clients and their service users, combining deep commercial insight with deliberate human experience research.

Product & Experience Design

Our product design team are seasoned practitioners, experienced in adapting to fast-changing business needs and new technologies, guided by a passion for designing fulfilling human experiences.

Brand & Content

We apply the logic of your brand at the heart of the design process, crafting copy and content that integrates every human touchpoint and builds connection with your audiences.

Our services

Our expertise spans multiple industries and our approach to design is suited to transformations of every scale.

Craft

Product & Service Innovation

We help organisations identify, define and deliver products and services for purposeful growth and long-term sustainable value.

Human

Customer Experience

We help clients to better understand their customers and design & deliver differentiated experiences for people, customers and employees to drive long term value and revenue growth. Using customer experience as an innovation platform, we re-imagine the enterprise with reinforced human capital via data, technology and the right capabilities.

Value

Business Re-invention

We help businesses reimagine, innovate, and mobilize new business and operating models by leveraging digital, technology and data while aligning stakeholders with a common purpose to drive long-term value.

Case studies