Theresa Clifford

Director, Financial Services

Specialises in advising clients on how to transform their business and market propositions to provide the best possible customer experience through Research & Insight, Service Design and Product Design.​

Theresa is a Director within the Financial Services team at EY Seren, focussing on Life & Pensions, General Insurance and Specialty Insurance. She has over 20 years’ experience in delivering award-winning, holistic customer centric strategies and programmes of work for global organisations.