Simplicity: It's a state of mind

Published by EY-Seren

Design is about communication. How can we, as designers, ensure the work we produce communicates effectively with clients and customers?

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Beyond accessibility: Designing for vulnerability

Published by EY-Seren

From its inception, digital services design has designed mindfully for accessibility issues. However, accessibility best-practice may not cater adequately for different types of vulnerability. So, how best can we approach designing for vulnerable customers?

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