From UK to Dubai with EY-Seren

Published by EY-Seren

For many university students, it can be difficult to picture the day-to-day reality of working life. My internship experience taught me that consultants have a varied and stimulating work-life, and I came to understand the full range of their activities – from the simple to the most complex tasks.

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5 weeks as an intern at EY-Seren

Published by EY-Seren

Working at EY-Seren offered me an introduction to service design, and first-hand insight into the world of financial technology consulting. I wasn’t just handed-off boring tasks; I joined two client workshops, which pushed me far outside my comfort zone, and I helped with research - interviewing prospective users of an online platform being tested for a major bank. From my first day arriving at the front desk, I was made to feel comfortable. More than comfortable though, I felt integrated...

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The business value of NPS

Published by EY-Seren

Research shows that NPS has the highest correlation with future profits and growth vs. other customer experience metrics. Its real value is as a predictor of customer loyalty. Find out how can a well run NPS programme help your business...

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