James joined us in early January as our Lead Business Design Consultant, in our new Business Design Practice. He studied Spanish and Arabic at university, living with his family in Spain, before spending a year working in Syria. After a spell working in Gibraltar for an online gaming company defining corporate strategy he was looking for a new challenge. He started his own business, designing a tool for junior Doctors to manage their career development, and then moved to EY-Seren to be part of our exciting new practice.
“I was originally attracted to the role because of the scope for development and growth. I was confident that EY-Seren could provide the job security I sought. As soon as I arrived I felt comfortable; the people are so cool – a real bunch of do-ers. More than this though, I love the pace of the job, and that I am accountable for creating high-impact solutions with tangible results.
My role in Business Design is to help businesses innovate and create a systemic culture change. I have been working on a project in the financial services sector helping an international bank become a ‘digital rebel’. They’re fully investing in innovation capabilities, and my work is helping shape everything from the operating model and proposition to the physical space. I have the opportunity to travel and facilitate workshops with people who don’t speak English as a first language. It’s a challenge, but I enjoy the adrenalin rush of client-facing work and finding new ways to approach solution-finding.”
The most surprising thing that James has noticed since arriving here is how far the culture is from his expectations:
“It is a really open environment that doesn’t feel hierarchical. The senior management really trust their staff and they’re very transparent. I think it helps breed a culture where people work hard to give back.”